We assist our clients so that they reach and maintain a superior level of customer service and help ensure the honesty and integrity of their employees.With ESC Services mystery shopping in Raleigh NC could not be better.
Our motto is: "TO ENSURE YOUR BUSINESS RUNS THE WAY YOU EXPECT IT TO".
We offer a full range of services: Undercover Investigative Services, Retail Surveys, Hotel Surveys, Night Club Surveys, Adult Club Surveys, and Restaurant and Bar Operations Surveys.
We furnish shoppers to the client's location. Our shoppers blend in and go unnoticed by the client's staff.
We are a family owned and operated business with low overhead which means that we are more affordable than our competitors. To become a mystery shopper in Raleigh NC requires certification. We will provide thart for our contractors.
When the phone rings a person answers the call or very quickly addresses the message. We do what we say we will do.
To become a mystery shopper in Raleigh NC our certified shoppers are available to perform services to our clients even at their multiple locations on a weekly, bi-monthly, monthly, or as needed basis. We pay our independent contractors better than our competitors, insuring we recruit and keep better individuals to serve our clients.
Mystery shopping in Raleigh NC allows our price structure to range from a short shop where the client is charged for labor plus a small purchased item to a 2 hour shop where the client is charged labor plus a pre-negotiated cost to cover food and drinks. Items such as parking or cover charges may also be included. A written report and invoice is furnished wirhin 48 hours.
Even if you have a comparable service or trust all of your employees, please give us the chance to compete for your business or just try us out. Please know our services, conversations and any future business arrangements will always be kept in the strictest confidence.